Apple Watch – Tattoo-gate!
Apple Watch won’t work with tattoos
I received the watch on launch day, Friday 24th April. When I set up the watch, I noticed it kept constantly asking for the passcode. I had read that it should only ask for the passcode for added security when it loses contact with the skin, for example being stolen from your wrist.
It became very annoying having to enter the passcode every few seconds, so I disabled it completely and forgot about it.
The next few days when using the workout app for outdoor walking or running, I noticed it would constantly pause the workout every few seconds. I would have to manually resume the workout by force pressing the screen, only for it to stop again automatically. Very frustrating mid run. The heart rate readings were also all over the place.
This lead me to call Apple support, who came to the conclusion it must have a faulty sensor.
Later that day, I decided to try the watch on my left wrist. By surprise, the workout app, wrist detection and security features worked perfectly. The only difference with my left wrist, it not having tattoos.
So it seems having tattoos will cause major problems with usage.
The wrist detection features are relied on for Apple pay to work. Another one of the main reasons why I bought the watch.
I had waited patiently since the announcement in September to own the watch only to be left completely disappointed after using it for only a few days.
I tried on the watch in store after preordering, but had no way of knowing it would have problems with tattoos as the watches are locked to a demo loop.
I am very disappointed that Apple never picked up on such problems during testing over many years.
Still waiting on a response from Tim Cook & co.