Food Theory: McDonalds WANTS It Broken! The Secret of McDonalds Ice Cream
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Have you ever gone to McDonalds dreaming of some cold, satisfying ice cream only to find the machine is BROKEN? Theorists, I sense something is afoot here. Today, I’m getting my metaphorical hands dirty and wading into the melty mess to find out if something shady is going on. I don’t think anyone is prepared for what we are going to find…
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Credits:
Writers: Matthew Patrick and Tom Robinson
Editors: AbsolutePixel , Jerika (NekoOnigiri), and Danial “BanditRants” Keristoufi
Assistant Editor: Caitie Turner (Caiterpillart)
Sound Editor: Yosi Berman
#McDonalds #IceCream #McFlurry #McDonaldsIceCream #FastFood #FoodTheory #MatPat #GameTheory #FilmTheory
Research:
https://mcbroken.com/
https://www.mirror.co.uk/news/us-news/mcdonalds-customer-hurls-objects-staff-19010250
https://www.wired.com/story/they-hacked-mcdonalds-ice-cream-makers-started-cold-war/?utm_brand=wired&utm_source=twitter&utm_medium=social&mbid=social_twitter&utm_social-type=owned&s=03
https://www.npr.org/sections/thesalt/2014/07/02/327284967/frobot-creator-taking-frozen-yogurt-where-its-never-been-before?t=1619604048506
https://people.com/food/mcdonalds-franchisees-say-new-device-helps-employees-manage-ice-cream-machines/
https://kytch.com/landing
https://www.mashed.com/135144/the-real-reason-mcdonalds-ice-cream-machines-always-seem-to-be-broken/
https://www.facebook.com/Chickfila.MontroseCrossing/photos/our-ice-cream-machine-needs-some-love-this-morning-come-and-get-that-special-fir/906228262904766/
https://www.franchisedirect.com/foodfranchises/mcdonalds-franchise-07030/ufoc/
https://www.ftc.gov/tips-advice/competition-guidance/guide-antitrust-laws/antitrust-laws
https://uk.practicallaw.thomsonreuters.com/6-632-8692?transitionType=Default&contextData=(sc.Default)&firstPage=true
https://www.law.cornell.edu/uscode/text/18/1831
https://en.wikipedia.org/wiki/Motor_Vehicle_Owners%27_Right_to_Repair_Act#:~:text=The%20Motor%20Vehicle%20Owners
https://en.wikipedia.org/wiki/Electronics_right_to_repair
https://static-pt.com/modelManual/TAF-C602_spm.pdf?v=1562905832341
https://www.repair.org/stand-up
I always thought McDonald’s always has their ice cream machine broken, because it was never working in the first place.
Found you again Mustache
Well that’s a lie.
@Corporal They are programmed to spread very fast, by some Worm or Artificial Intelligence.
@ArtistAnthony Yeah at this point you can populate a planet with them
Yeh
The Ice Cream Machine is like a unfinished monster in a video game. It’s always broken, and yet terrifying.
You
Talking about monsters…
Ur EVERYWHERE
This comparison makes zero fucking sense
LORE!
Once again, Matpat has come through with another reason to not take notice of the Golden Arches as you drive past all the fast food places on your way to your grandparents house. P.S can you do an episode on brain freezes, in the spirit of the ice cream machine and the cold weather
https://youtu.be/PpFSoQGzaqg
Awww
Brain freeze is a simple autonomous action the human body undergoes when something you eat is to cold and hits nerve endings in your gums and causes your brain to interpret it as pain. You don’t need a theory episode on something that’s a fact.
@Ashton Neu I believe it’s more specifically the upper back of the throat? Or there are multiple points. Inhaling cold air can also trigger it if your internal temperature is substantially different from the temperature of the air
Only for fans over 18 years old PERFECTBODYGIRLSS.WEBSITE 👈
tricks I do not know
Megan: “Hotter”
Hopi: “Sweeter”
Joonie: “Cooler”
Yoongi: “Butter
So with toy and his tricks, do not read it to him that he writes well mamon there are only to laugh for a while and not be sad and stressed because of the hard life that is lived today.
Köz karaş: ” Taŋ kaldım ”
Erinder: ” Sezimdüü ”
Jılmayuu: ” Tattuuraak ”
Dene: ” Muzdak ”
Jizn, kak krasivaya melodiya, tolko pesni pereputalis.
Aç köz arstan
Bul ukmuştuuday ısık kün bolçu, jana arstan abdan açka bolgon.
Uyunan çıgıp, tigi jer-jerdi izdedi. Al kiçinekey koyondu wins taba algan. Al bir az oylonboy koyondu karmadı. ” Bul koyon menin kursagımdı toyguza albayt ” dep oylodu arstan.
Arstan koyondu öltüröyün dep jatkanda, bir kiyik tigi tarapka çurkadı. Arstan aç köz bolup kaldı. Kiçine koyondu emes, çoŋ kiyikti jegen jakşı dep oylodu. # 垃圾
They are one of the best concerts, you can not go but just seeing them from the screen, I know it was surprising
💗❤️💌💘
Wierdly enough I’ve never had this to me happen and I thought it was just a meme. I’ve gotten Ice Cream from McDonald’s a lot but never gotten told it was getting cleaned or it was broken. Also Matpat the Ice cream machine, well where I’m at, is usually in the front of the restaurant.
You’re forgetting one important detail on the repair service stuff Mat: McD does not pay Taylor, the franchisee does.
Enforcing the use of Ice-cream machines with frequent breakdowns costs McD corporate literally nothing, but brings their partner Taylor more revenue.
That is also the reason why some locations have broken machines for a long time, because they are not willing to spend another bucket of money on a machine that they would have kicked outside of it wasn’t for the rules.
Such a massive conflict of interest. Corporations are incentivized to serve their shareholders and not their customers, in this case their franchisees, which make us, the end customer, even less served. We need business to be incentivized to provide satisfaction to their customers and not people who have nothing to do with the day-to-day operation of the business.
That is not a free market, nor efficient use of labour or capital.
Even by free market capitalist standards that is just scummy.
The other reason, at least in my experience from working for McDonalds, was either A. lazy workers/managers, or B. customers not understanding that the machine is on an automatic timer.
A. I had a manager that refused to make shakes or ice cream, & would resort to telling customers that the machine was broken or being cleaned. After a while of having our sales drop, I retorted what was really going on, & that manager was fired for it.
B. Every night, the machine automatically shuts off at 2 am for the heat cleaning. Occasionally, we would have customers that would refuse to take no as an answer, or understand that the machine was about to shut off. Unfortunately, if we’re in the process of making ice cream or a shake the very second the machine shuts off, it’ll lock up the machine & result in us having to call the machine specialist
Right to repair is really, really important, especially when big companies like Apple are notoriously bad at fixing their own products, but your local small repair shop downtown which is a jack-of-all-trades can not only do it faster and cheaper more often than not, they may also treat you less like an idiot and more like an actual human being.
Agreed. Unfortunately, I found out recently firsthand at a local repair shop that Apple can straight-up tell your devices to perform worse if they detect parts that didn’t come directly from them.
@Shiny Delcatty I’m not uninclined to believe that and it wouldn’t suprise me at all.
But before I let my confirmation bias delve myself into believing it, I have to ask for an actual measurement supporting that claim.
As a McDonalds employee, I can attest to the stupid O rings. Literally had our machine stop working 3 times in a month because the O ring kept breaking. We had to wait about 4 days each time for a technician to come in.
I’ve worked at a McDonalds for about 7 months now and I can confirm that it’s usually just because new mix got put in the machine and it’s still just ice cream soup. I’ve seen people try to serve the super liquidy stuff in shakes and people get pretty mad about it. It’s just easier to explain that it’s broken rather than not ready yet.
The other reason, at least in my experience from working for McDonalds, was either A. lazy workers/managers, or B. customers not understanding that the machine is on an automatic timer.